Your Guide to Optimal Technology Solutions

800.806.3080
Tap To Call

IT Infrastructure Experience

Design, Procurement, and Implementation Assistance

Networking

  • Local and Wide Area Network Design
  • Network Assessments and Improvements
  • Network & Server Troubleshooting
  • Switch & Firewalls
  • Cloud Migration
  • Upgrades and Migrations
  • Data Center/Computer Room Migration
  • Dispatch Consolidation
  • Power Management
  • Wireless Network Design
  • Point-to-Point wireless design and procurement
  • Microwave system design and procurement
  • Mobile Device Management
  • Police & Fire Mobile Units
  • Remote Access

Structured Cabling and Data Center Design

  • Inside and Outside Plant Network Cable Design
  • Data Center Design
  • Fiber-Optic Network Design
  • Inside and Outside Plant Assessment and Certification
  • CADD Design and Layout
  • Fiber Optics
  • New Construction Infrastructure Design
  • New Construction IT Infrastructure Budgeting
  • New Construction Infrastructure Project Management

Systems Administration and Management

  • Application and Data Migration
  • Archiving Systems
  • Agency-wide Printer/Copier Assessment
  • Virtualization
  • Storage Area Networks
  • Office 365 Conversion from Exchange
  • Microsoft Exchange Upgrades
  • Novell Platform Migrations
  • Window and Office Migrations
  • Virtual Desktop
  • Active Directory
  • Domain Controller Consolidation

IT Security

  • IT Security Assessment and Reviews
  • Security Assessment Remediation
  • Two-Factor Authentication
  • Penetration Testing
  • Ransomware & Virus Mitigation
  • Disaster Recovery
  • Business Continuity Planning
  • Backup & Redundancy Systems
  • PCI Compliance
  • SCADA Security
  • Security Awareness Training
  • CJIS Compliance
  • CLETS Compliance
  • Building/Physical Access Systems
  • IT Policies & Procedures
  • IT Infrastructure Documentation

Audiovisual Design

  • Council Chamber Audio/Visual
  • Conference Room Audio/Visual
  • Video and Security Surveillance Systems

Application Area Experience

  • General Ledger
  • Budgeting
  • Project Accounting
  • Grant Accounting
  • Cash Receipts
  • Purchasing and Receiving
  • Bids Management
  • Contract Management
  • Accounts Payable
  • Fixed Assets
  • Loans
  • Special Assessments
  • Financial Reporting
  • Business Licensing
  • Applicant Tracking
  • Human Resources
  • Employee Self-Service
  • Benefits Tracking
  • Time and Attendance
  • Payroll
  • CIS and Utility Billing
  • Customer Service / Call Centers
  • Backflow
  • Service Orders
  • Work Orders / Preventative Maintenance
  • Inventory and Fleet Management
  • Planning, Permitting, Inspection and Code Enforcement
  • Land/Parcel/Address Management
  • Computer-Aided Dispatch (CAD)
  • Records Management
  • Mobile Computing
  • Citizen Request Management (CRM)
  • Geographic Information System (GIS)
  • Adjudication
  • Citation Management
  • Database Management

Department Area Experience

  • Council/Board
  • Administration
  • Building and Safety
  • City Clerk
  • Finance
  • Fire
  • Library
  • Utility Billing
  • Customer Service/Call Centers
  • Payroll
  • Human Resources
  • Planning
  • Police
  • Purchasing
  • Public Works
  • Parks and Recreation
  • Engineering
  • Geographic Information System (GIS)
  • Water
  • Waste Water
  • Sanitation
  • Field Operations
  • Laboratories
  • Environmental Services
  • Facilities
  • Treatment Plants
  • Fleet Management
  • Engineering
  • Warehousing
  • SCADA
  • Information Systems

Telecom Experience

  • Systems Evaluation and Assessments
  • Telecommunications System Management
  • Voice and Data Cable Infrastructure Design and Engineering
  • LAN/WAN Assessments, Design, Procurement, and Implementation
  • VoIP (Voice-over-Internet Protocol) Readiness Reviews and Assessments
  • Telecom Billing Audits and Cost Reviews
  • Strategic Communications Planning
  • Systems Design and Alternatives Analysis
  • Disaster Recovery Planning
  • Call Center Planning and Operational Design
  • Competitive System and Vendor Selection
  • Project Management and Implementation

IT Operations/Technical Services Experience

  • Technical Services
  • 24/7 On-Call
  • PC Break-Fix Services
  • Server Installation, Configuration, and Troubleshooting
  • On-Site or Remote Services
  • Network Troubleshooting and Configuration
  • Security Systems Support
  • Managed Services
  • Network Management
  • Event Monitoring
  • Patch Management
  • Inventory Management
  • Licensing Management
  • Software Distribution
  • Remote Network and Desktop Monitoring