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Functional Expertise

We have extensive experience with a wide variety of organizations, technology, and processing environments. In addition, we have significant market knowledge regarding software and hardware providers and are well-informed with respect to vendor and industry developments.

Discover the Depth of our Expertise

  • IT Infrastructure
  • Application Area Experience
  • Department Area Experience
  • Telecom Experience
  • IT Operations/Technical Services Experience

Our hands-on experience with local government allows us to provide strategic guidance and implement solutions that align with your specific goals, helping you serve your constituents more effectively.

IT Infrastructure and Operations

Data Center Management

Cable Infrastructure

Wireless Systems

Routers and Switches

Server Installation, Configuration and Troubleshooting

Network Troubleshooting and Configuration

Security Systems Support

Network Management

Event Monitoring

Patch Management

Inventory Management

Licensing Management

Software Distribution Remote Network and Desktop Monitoring

Telecom

Systems Evaluation and Assessments

Telecommunications System Management

Voice and Data Cable Infrastructure Design and Engineering

LAN/WAN Assessments, Design, Procurement, and Implementation

VoIP (Voice-over-Internet Protocol) Readiness Reviews and Assessments

Telecom Billing Audits and Cost Reviews

Strategic IT and Telecommunications Planning

Systems Design and Alternative Analysis

Business Continuation Planning and Disaster Recovery Planning

Call Center Planning and Operational Design

Competitive System and Vendor Selection

Project Management and Implementation

Department Area

Council

Administration

Building and Safety

City Clerk

Finance

Fire

Library

Utility Billing

Customer Service/Call Centers

Payroll

Human Resources

Planning

Police

Purchasing

Public Works

Parks and Recreation

Engineering

Geographic Information System (GIS)

Water

Wastewater

Sanitation

Field Operations

Laboratories

Environmental Services

Facilities

Treatment Plants

Fleet Management

Engineering

Warehousing

SCADA

Information Systems

Application Area

General Ledger

Budgeting

Project Accounting

Grant Accounting

Cash Receipts

Purchasing and Receiving

Bids Management

Contract Management

Accounts Payable

Fixed Assets

Loans

Special Assessments

Financial Reporting

Business Licensing

Applicant Tracking

Human Resources

Employee Self-Service

Benefits Tracking

Time and Attendance

Payroll

CIS and Utility Billing

Customer Service/Call Centers

Backflow

Service Orders

Work Orders/Preventative Maintenance

Inventory and Fleet Management

Planning, Permitting, Inspection and Code Enforcement

Land/Parcel/Address Management

Computer-Aided Dispatch(CAD)

Records Management

Mobile Computing

Citizen Request Management (CRM)

Geographic Information System (GIS)

Adjudication

Citation Management

Database Management

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Department Level Experience

Our industry experience spans across city government including:

  • Council/Board
  • Administration
  • Building and Safety
  • City Clerk
  • Finance
  • Fire
  • Library
  • Utility Billing
  • Customer Service/Call Centers
  • Payroll
  • Human Resources
  • Planning
  • Police
  • Purchasing
  • Public Works
  • Parks and Recreation
  • Engineering
  • Geographic Information System (GIS)
  • Water
  • Waste Water
  • Sanitation
  • Field Operations
  • Laboratories
  • Environmental Services
  • Facilities
  • Treatment Plants
  • Fleet Management
  • Engineering
  • Warehousing
  • SCADA
  • Information Systems