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Incident Response Planning

Since our inception, ClientFirst has assisted local government agencies with comprehensive incident response planning consulting services. You can expect that our plans will be practical and provide step-by-step guidance for responding to various cybersecurity incidents. Enhance public trust through an efficient and transparent incident response plan.

Robust and Reliable Plan Built Around Organizational Needs

Our Incident Response Plan covers numerous areas of the organization. It provides comprehensive support and safeguards sensitive data and critical infrastructure:

Workshops / Training

  • Staff interviews and in-depth workshops and simulation exercises
  • Review of technology infrastructure documentation
  • Knowledge transfer from consulting team to organization

Assessments

  • Review baseline cybersecurity response criticality tiers and actions

Key Recommendations

  • Definition of criticality tiers
  • Application systems priorities
  • Organization communication requirements
  • IT Systems Incident Response Plan

Organizational Response

  • Attack mitigation steps
  • Tasks necessary to return to normal operations

Why Choose ClientFirst

In an ever-changing landscape, preparedness is key.

Local Government Focused

Tailored Solutions

Collaborative Approach

Comprehensive

Thank you all for the hard work and diligence in making this day happen. I know that everyone has worked tirelessly to meet this deadline. It is such a wonderful experience being a part of a group of people who do whatever they need to in order to make things happen.

Assistant Municipal Manager

Their upfront efforts with the needs assessment and RFP really put the city on a path to success that led to them achieving a positive implementation.

Municipal Professional Services Manager

ClientFirst is a key partner in many areas of the technology enablement that provides the foundation necessary to deliver such a highly effective and highly valued educational service to our community. I recommend, without hesitation, Client First for any engagement you may have in mind.

Director, IT Infrastructure

I can’t say enough how much I greatly appreciate all of your hard work. ClientFirst has become more than just a vendor, but a very close, trusted partner.

IT Director

ClientFirst has played an important role in moving the ERP project forward. They keep the project on track, document outstanding implementation items on a weekly basis, and provide Status Reports on the overall performance of the project.

Assistant City Manager

This assessment is going to lead to better efficiencies and safety concerns for the city, so thank you very much. Looking forward to more information as we go through the process.

Elected Official

Know that I am extremely satisfied with the team we have assembled. It is comforting to have steady hands guiding us into the 21st century!

City Administrator

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