ClientFirst has been assisting with digital transformation for years
Digital transformation represents a cultural shift toward leveraging technology to improve operations and provide service seamlessly to a wide range of stakeholders, whether internal staff or citizens.
It is a force multiplier, increasing the effectiveness of staff through application software utilization and change management.
Agencies who utilize digital transformation evaluate outdated processes and legacy technology and determine cost effective ways to improve.
To make the most of technology investments, a digital transformation plan is a long-term investment requiring collaboration between all agency stakeholders, with the end result being improved service delivery, transparency, and citizen engagement. Improved use of software applications makes agency operations more efficient and productive and extends automation and communication benefits to citizens.
Transform Your Agency
IT modernization is a key objective for our agency clients. Reliance on aging infrastructure, legacy systems, “shadow” systems, and semi-manual or fully manual processes inhibits their ability to meet performance and citizen services improvement objectives. Security risk and exposure is also of utmost concern.
ClientFirst works collaboratively with the agency stakeholder teams to create a vision, build consensus, develop a Technology Master Plan, set priorities, and align business objectives and budgets. Results include council approval, funded initiatives, and expertly managed execution. Often the realized savings achieved through careful planning and implementation of technologies and systems actually fund projects.
Products and Services
ClientFirst is a key partner in many areas of the technology enablement that provides the foundation necessary to deliver such a highly effective and highly valued educational service to our community. I recommend, without hesitation, Client First for any engagement you may have in mind.
I can’t say enough how much I greatly appreciate all of your hard work. ClientFirst has become more than just a vendor, but a very close, trusted partner.
ClientFirst is very familiar with municipal operations. I haven’t met anyone else who’s even close to ClientFirst in their level of expertise.
This assessment is going to lead to better efficiencies and safety concerns for the city, so thank you very much. Looking forward to more information as we go through the process.
Know that I am extremely satisfied with the team we have assembled. It is comforting to have steady hands guiding us into the 21st century!
ClientFirst has been nothing short of excellent. We have started making great progress towards bringing our technology up to current standards. None of this would have been possible without ClientFirst!