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Capabilities Spotlight

Our videos below introduce you to ClientFirst consulting capabilities in our key service offerings. Learn more about our engagement process and how we can help your organization.

Technology Master Plan

A Technology Master Plan allows agencies to leverage technology to improve operations and provide service seamlessly to a wide range of stakeholders.

It is a long-term investment that involves co-creation between all agency stakeholders, with the end result being improved service delivery, transparency, and citizen engagement. Improved use of software applications makes agency operations more efficient and productive and extends automation and communication benefits to the citizens.

Enterprise Applications

Selecting the right system and technology is more critical today than ever before. The efficiency and effectiveness of an organization is directly dependent on its effective utilization of technology and information systems to meet day-to-day operational needs.

By applying our knowledge of the software market and experience with industry best practices, we are able to help you find the overall solution that best meets your needs. We will work with you to develop your procurement documents, pre-screen qualified vendors, evaluate vendor proposals, manage the demonstration process, negotiate contracts, and assist with implementation, as needed.

Telecom Capabilities

ClientFirst‘s vendor-independent consultants have been working with clients to identify telecommunications and information technology challenges and implement cost-saving solutions for decades.

Our project approach and methodology has proven time and time again to provide the highest degree of value, results and integration with our Client’s staff. Our approach is to collaborate with our clients and to work as a member of their team, specifically focused on their telecommunications billing, services, and cost reduction.

IT Infrastructure and Consulting

The ClientFirst consulting team helps design, implement, and maintain IT infrastructure to improve efficiency, manage cost, and minimize security risks. We first work to understand a business, carefully considering its technology goals and budget, and then recommend solutions and assist with implementation as appropriate.

Learn more about our capabilities from our practice leader, Tom Jakobsen, who has over 30 years of experience designing IT systems and improving outcomes.

School Districts and Higher Education

We provide exceptional IT leadership for school districts coupled with unmatched quality and value. The United States has over 16,800 public school districts. Due to variations in size and complexity, it can be challenging for school districts to keep IT infrastructure up to date. Our team has deep experience supporting school districts through technology consulting services, including CIO advisory assistance, technical management, and solution design.

Learn more from our practice leader, Craig Williams, who has over 30 years of experience working with schools.

ClientFirst Technology Consulting

ClientFirst provides national technology consulting experience to local organizations across the United States. Our refined approach to analysis and deliverables are focused on supporting clients through the entire experience. We don't just identify problems or gaps, we help you solve them.

Our deliverables provide a business-management perspective that allows the layperson the ability to understand the technology issues, strategies, and potential solutions required to make more informed business decisions. Learn more about our approach.

Learn more about how we can help.

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