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About Us

Strategy • Planning • Design • Selection • Implementation

ClientFirst brings national technology consulting experience to meet the needs of local organizations. We believe our refined approaches to analysis and deliverables are more comprehensive and affordable than those of most other firms.

By applying personalized scope and approaches (not boilerplate processes and deliverables) to meet your specific needs and budget, our services are more relevant and provide greater value and impact in keeping with the realities of your staffing and budget.

About Us

Meet Our Executive Team

ClientFirst’s leadership team brings years of technology expertise and is dedicated to supporting local city government.

David Krout
Partner

About Us: David Krout, Partner

Tom Jakobsen
Partner

About Us: Tom Jakobsen, Partner

Tom Wieman
Practice Leader

About Us: Tom Weiman, Practice Leader

Craig Williams, RCDD, NTS
Director, Infrastructure Consulting Services

About Us: Craig Williams

Wendy Smith
Director, Client Relations

About Us: Wendy Smith, Director, Client Relations
James Smith
Senior Director,
IT Infrastructure
James Smith, Senior Director, IT Infrastructure

Our consultant team’s collective experience includes over 3,500 projects with over 500 public agencies.

Municipalities & Counties
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School Districts & Higher Education
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Utilities
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Special Districts
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Management Consulting Approach

Government Technology

Our focus on local governments means that we understand the unique needs, processes, protocols, and political nuances involved in the industry. This understanding and experience ensures that our strategies and recommendations are practical in all respects.

True Independence

ClientFirst believes in practicing true independence. We do not resell products, nor maintain relationships that would result in any add-on profit margins or referral fees. Our interest is in putting the client first by finding optimum solutions (i.e., the greatest value at lowest competitive cost) to meet their needs.

Risk Aversion

ClientFirst’s risk-averse technology planning and services have gained the confidence of many local governments, resulting in continued long-term business relationships.

National Recognition

Our consultants are recognized nationally for their work by many of the industry’s leading vendors and professional organizations. They appreciate the fairness and objectivity we demonstrate when dealing with their organizations.

Philosophy

Client Dedication

We clearly understand that our clients’ success is directly tied to our own. We foster long-term, mutually beneficial partnerships with our clients by continually committing to our client’s best interests. This includes delivering high-quality, relevant service that provides positive impact at a fair price.

Focused on Problem Solving

Information Technology by itself does not solve your problems or help meet your needs. We believe in using technology as a tool to meet your business objectives, not just applying technology for technology’s sake.

Practical Recommendations

We are serious in our quest to provide clients with practical solutions that meet their individual requirements. Sometimes the proper solution includes cutting-edge technology. However, a cost-effective and practical solution using proven technology is often the most beneficial.

Business Management Approach

We understand that not all government executives are versed in the latest technology issues and opportunities. Therefore, our approach and deliverables provide a business-management perspective that allows the layperson the ability to understand the technology issues, strategies, and potential solutions required to make informed business decisions.

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