IT Infrastructure Experience
Design, Procurement, and Implementation Assistance
Networking
- Local and Wide Area Network Design
- Network Assessments and Improvements
- Network & Server Troubleshooting
- Switch & Firewalls
- Cloud Migration
- Upgrades and Migrations
- Data Center/Computer Room Migration
- Dispatch Consolidation
- Power Management
- Wireless Network Design
- Point-to-Point wireless design and procurement
- Microwave system design and procurement
- Mobile Device Management
- Police & Fire Mobile Units
- Remote Access
Structured Cabling and Data Center Design
- Inside and Outside Plant Network Cable Design
- Data Center Design
- Fiber-Optic Network Design
- Inside and Outside Plant Assessment and Certification
- CADD Design and Layout
- Fiber Optics
- New Construction Infrastructure Design
- New Construction IT Infrastructure Budgeting
- New Construction Infrastructure Project Management
Systems Administration and Management
- Application and Data Migration
- Archiving Systems
- Agency-wide Printer/Copier Assessment
- Virtualization
- Storage Area Networks
- Office 365 Conversion from Exchange
- Microsoft Exchange Upgrades
- Novell Platform Migrations
- Window and Office Migrations
- Virtual Desktop
- Active Directory
- Domain Controller Consolidation
IT Security
- IT Security Assessment and Reviews
- Security Assessment Remediation
- Two-Factor Authentication
- Penetration Testing
- Ransomware & Virus Mitigation
- Disaster Recovery
- Business Continuity Planning
- Backup & Redundancy Systems
- PCI Compliance
- SCADA Security
- Security Awareness Training
- CJIS Compliance
- CLETS Compliance
- Building/Physical Access Systems
- IT Policies & Procedures
- IT Infrastructure Documentation
Audiovisual Design
- Council Chamber Audio/Visual
- Conference Room Audio/Visual
- Video and Security Surveillance Systems
Application Area Experience
- General Ledger
- Budgeting
- Project Accounting
- Grant Accounting
- Cash Receipts
- Purchasing and Receiving
- Bids Management
- Contract Management
- Accounts Payable
- Fixed Assets
- Loans
- Special Assessments
- Financial Reporting
- Business Licensing
- Applicant Tracking
- Human Resources
- Employee Self-Service
- Benefits Tracking
- Time and Attendance
- Payroll
- CIS and Utility Billing
- Customer Service / Call Centers
- Backflow
- Service Orders
- Work Orders / Preventative Maintenance
- Inventory and Fleet Management
- Planning, Permitting, Inspection and Code Enforcement
- Land/Parcel/Address Management
- Computer-Aided Dispatch (CAD)
- Records Management
- Mobile Computing
- Citizen Request Management (CRM)
- Geographic Information System (GIS)
- Adjudication
- Citation Management
- Database Management
Department Area Experience
- Council/Board
- Administration
- Building and Safety
- City Clerk
- Finance
- Fire
- Library
- Utility Billing
- Customer Service/Call Centers
- Payroll
- Human Resources
- Planning
- Police
- Purchasing
- Public Works
- Parks and Recreation
- Engineering
- Geographic Information System (GIS)
- Water
- Waste Water
- Sanitation
- Field Operations
- Laboratories
- Environmental Services
- Facilities
- Treatment Plants
- Fleet Management
- Engineering
- Warehousing
- SCADA
- Information Systems
Telecom Experience
- Systems Evaluation and Assessments
- Telecommunications System Management
- Voice and Data Cable Infrastructure Design and Engineering
- LAN/WAN Assessments, Design, Procurement, and Implementation
- VoIP (Voice-over-Internet Protocol) Readiness Reviews and Assessments
- Telecom Billing Audits and Cost Reviews
- Strategic Communications Planning
- Systems Design and Alternatives Analysis
- Disaster Recovery Planning
- Call Center Planning and Operational Design
- Competitive System and Vendor Selection
- Project Management and Implementation
IT Operations/Technical Services Experience
- Technical Services
- 24/7 On-Call
- PC Break-Fix Services
- Server Installation, Configuration, and Troubleshooting
- On-Site or Remote Services
- Network Troubleshooting and Configuration
- Security Systems Support
- Managed Services
- Network Management
- Event Monitoring
- Patch Management
- Inventory Management
- Licensing Management
- Software Distribution
- Remote Network and Desktop Monitoring
