Not the biggest, Just the best – which do you want? 
800.806.3080 Community Development Technology Consulting
ClientFirst streamlines community development applications by prioritizing business needs, implementing cost-effective technology solutions, and optimizing operational efficiency. Our approach focuses on identifying key processes, setting clear objectives, and efficiently managing tasks to ensure sustainable and tailored solutions for organizations.
Our Team of Experts Can Help:
- Reduce the risk of a troubled implementation
- Lower total cost of ownership
- Provide Independent and objective analysis
- Educate and provide knowledge transfer
- Effective contract negotiations
- Improve implementation readiness
Tailored Expertise
Our solutions are designed around your needs, which ensures more effective and sustainable outcomes. We provide:
Project Management and Consulting
- Public Portal Design and Optimization
- Process Review and Redesign
- New System Selection and Procurement Management
- Electronic Plan Review Implementation Assistance
- Implementation Project
- Change Management Best Practices
- Integration Assistance
- Data Conversion Assistance
- Employee Training
- Report Writing
Department Level Support
- Planning
- Building
- Public Works
- Engineering
- Code Enforcement
- Business Licensing
- Fire and Police
- GIS
Our Recommendations Are:
Technology solutions that address the unique needs of community development.
Cost Effective
Actionable
Practical
Sustainable
Balanced Due Diligence
The level of due diligence directly impacts the likelihood of successful project implementation and risk management. Unfortunately, the standard industry approach often lacks adequate due diligence.
We evaluate existing system’s alignment with your business processes, pinpointing deficiencies and architect solutions. We also develop RFP/RFI documents, screen vendors, evaluate proposals, oversee demonstrations, negotiate contracts, and manage implementations.
Typical Industry Approach
Boilerplate
Feature/Function Specifications
General requirements
“Commodity-Service”
(same for all)
Limited
Vendor Recommendations
ClientFirst Approach
Customized
Process Reviews Feature/Function
Specifications to requirements
Collaborative
Change Management
Unbiased
Vendor Recommendations
Community Development Services
ClientFirst strives to support agencies by providing services and expertise that fill knowledge and resource gaps not available.
- Functionality Needs Assessment
- Process Review & Redesign
- Website Integration Optimization
- Project Management
- Conversion Assistance
- Ad Hoc Report Writing
- Integration/Interfaces
- Testing Plan Creation
- Business Case Analysis Assessment & Recommendations
- Process & Workflow Analysis
- Gap Analysis & Improvement Planning Assessment of Functionality, Training, Support, & Reporting Needs
- RFI Documentation
- Vendor Proposal Review
- Contract Negotiations
- Change Management & Risk Assessments
- Implementation Assistance
- Feature/Function Requirements
- RFP Development
- Vendor Analysis & Evaluation
- Demonstration Facilitation
- Contract Review & Negotiation
- Implementation Risk Assessment
